People always need to be physically present to monitor their place in the queue | |
It is difficult for people to determine how soon they can expect to be helped | |
Repeated requests from many people in the queue | |
Difficult to efficiently track usage information when the queue is managed manually |
People can sign-up online and watch their position in the queue from any web-enabled device | |
Estimated wait times are calculated for each person based on how fast the queue is currently moving | |
Group service feature allows queue administrators to identify common requests | |
Queue usage data is continually tracked and available for analysis in order to better distribute queue administrator schedules and improve the queueing experience |
Statistics
View usage statistics for your queue. See sign-up and service frequency, as well as average wait times throughout previous hours of operation |
QueueStatus Mobile
Mobile app allows users to view, control, and interact with queues while on-the-go from any web-enabled mobile device |
Groups
Queue administrators can identify and bulk process queue entries with similar requests |
Announcements
Enhance communication by broadcasting queue announecements from a single platform to everyone following the queue |